Last Updated: October 2025

Welcome to Hardrock Tourism. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our travel and tourism services across the UAE.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: Name, email address, phone number, and nationality (when you fill out forms or make a booking).

• Booking Details: Travel dates, preferred tours, and other service preferences.

• Payment Information: Processed securely through trusted third-party payment gateways (we do not store credit/debit card details).

• Technical Data: IP address, browser type, device information, and cookies to enhance your browsing experience.

2. How We Use Your Information

We use your personal information to:

• Process bookings and provide requested travel services.

• Communicate with you regarding your reservations or inquiries.

• Send updates, special offers, and promotional materials (only if you consent).

• Improve our website, services, and customer experience.

• Comply with UAE legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website uses cookies to personalize your experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit certain site features.

4. Data Protection and Security

We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. All sensitive data is transmitted via secure SSL connections.

5. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share limited information with:

• Service Partners: (e.g., tour operators, hotels, or transport providers) only as needed to complete your booking.

• Legal Authorities: When required by UAE law or government regulation.

6. Your Rights

You have the right to:

• Request a copy of the information we hold about you.

• Ask for corrections or updates to your data.

• Withdraw consent for marketing communications at any time.

To make any such requests, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing any personal data.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: [email protected]
🌐 Website: www.hardrocktourism.com
📍 Location: Dubai, United Arab Emirates